Author: kalpesh

  • Do I need to be home?

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    Whether or not you’re home during your booking is up to you! When you make a booking, you’ll be prompted to give your professional entry instructions. If you have a doorman or can hide a key somewhere, there’s no need for you to be home. Or, feel free to stick around during the booking. Whatever…

  • What does it mean to be an independent contractor?

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    All of the professionals using the MySquard Services platform are independent contractors, not employees. MySquardServices is a platform that allows customers to find independent service pros, and we allow these pros to use the platform in order to make running their own business easier. For more details, take a look at the Service Professional Agreement, to…

  • What are the extras?

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    Extras are services that customers can request which go above and beyond the standard tasks usually included in a cleaning service. If a customer adds an extra when they create the booking, the system will automatically add time, this ranges from 30 minutes to 2 hours, depending on the task. Adding an extra through the platform simply…

  • How does MySquard work?

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    Get everything done with just your thumb. MySquard is the leading platform for connecting individuals looking for household and item assembly services with top-quality, pre-screened independent service professionals. From home cleaning to light fixture replacement to furniture assembly, MySquard instantly matches thousands of customers every week with top-rated professionals in cities all around the world.…

  • In what cities is MySquard Services active?

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    kalpesh
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    MySquard Services is active in most major cities across the United States and Canada. To see a full list, check out our locations page. Moving? You might be able to transfer your pro account to another city! Need help? Contact us using the blue chat icon in the bottom right, or email us at partner@mysquard.com.

  • About MySquard Services

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    Watch Video: What is MySquardServices for Pros ? Here at MySquard Services, we’re building a technology-enabled platform connecting customers with independent service professionals to foster a better home service experience. We were founded as Handy in 2012 in Boston by Oisin Hanrahan and Umang Dua, and we’re headquartered in New York City. In 2018, Handy became…

  • FAQs about the California District Attorneys Settlement

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    Will any payment be issued to pros? If so, who is eligible for payment? As part of the settlement with San Francisco and Los Angeles District Attorneys, you may be entitled to a one-time payment if you completed at least one booking in CA between March 17, 2017 and May 18, 2023. If you are…

  • Should I tip my pro?

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    Tipping is optional — but it’s easy to leave a tip for a job well done in the MySquard mobile app! Just navigate to the Projects tab, then tap Leave a Tip. Don’t worry, the tip is paid directly to the pro! You can also tip your pro in cash. However you choose to tip, the…

  • Booking entry issues

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    kalpesh
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  • The MySquard Happiness Guarantee

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    Your happiness is our goal. If you’re not happy, we’ll work to make it right. MySquard strives to match you with the right pro for your home every time. If you’re not satisfied with the quality of the service of one of your pros, let us know and we’ll work to make it right. And…