MySquard Services offers email and chat support via our Help Center. Before reaching out to us, please try finding the most relevant article. It’s possible you may find your answer without having to wait for us!
If you have questions about recent payment deposits, you get help here.
Some common issues :
- I think I was incorrectly charged a fee.
- I have a question about payments.
- I haven’t received any payments.
- I’m missing payment for a specific job or batch.
- My customer isn’t home.
- I need to cancel a job.
- What is the cancellation policy?
- Checking in and out of jobs.
- My MySquard Services for Pros app isn’t working.
- I can’t get into my customer’s home.
If you’re a customer in need of assistance, head this way.
If you’re a pro who wants to chat with a live agent, use the blue chat icon in the bottom right, or email us directly at partner@mysquard.com