Category: Payments & Fees

  • How to avoid fees on the MySquard Services Platform

    We want all of the professionals using the MySquard Services Platform to be successful, and part of that success is equipping you with knowledge about fees you may incur while on the platform. Here are some suggestions we’ve heard from top pros on how they avoid fees. Late Cancellation Fee :  You will be subject…

  • I need proof of contractor status

    Remember, all of the professionals using MySquard Services are independent contractors, not employees. If you’d like a letter stating that you are an independent contractor actively using the MySquard Services platform, please contact the MySquard Services team. You can chat with us via the blue chat icon, or email us any time at partner@mysquard.com.  If all…

  • Weekend & holiday incentives

    Occasionally, you’ll receive a message from the MySquard Services team about weekend, holiday, or other incentives. Typically, these incentives are issued when we want to encourage more pros to claim jobs in a particular region. Keep an eye out on your email and in your app; these incentives are a great way to boost your…

  • Will I be paid if a customer cancels?

    Here is a breakdown of payment based on when the booking was cancelled by the customer : Upon cancellation, time before booking: Payment: More than 12 hours $0 12 hours – 30 minutes $15 30 minutes or less Full payment, up to 2 hours (up to 3 hours in California) After arrival Full payment, up…

  • How to avoid fees on the MySquard Services Platform (for bookings in California)

    We want all of the professionals using the MySquard Services Platform to be successful, and part of that success is equipping you with knowledge about fees you may incur while on the platform. Here are some suggestions we’ve heard from our top pros on how they avoid fees. Late Cancellation Fee :  You will be…

  • Can I accept tips?

    MySquard Services has built a seamless platform for customers and service professionals to connect, and you bet that includes the ability to leave tips. You are able to accept tips offered by customers during bookings, and when a customer rates your performance, they’re prompted to leave an optional tip if they rate your service highly.…

  • What do the different payment statuses mean?

    Below is a table you can use to figure out where your batch payment is based on the status reported on your payment page : Status Definition Paid Your bank has accepted the batch payment. That said, banks may not choose to post those funds into your account until the end of the day or…

  • How do payments and fees work?

    How do payments work? Each week, our system tallies up the jobs you’ve completed from the previous Monday through Sunday, deducts any relevant fees, adds any tips you’ve been given, and issues a payment to the bank account you’ve set up. Payments are issued weekly after a week is completed and will usually reach your…

  • How can I tell how much money I’ve made with MySquard Services?

    If you’d like a letter summarizing your proof of earnings through the Handy platform, visit the Account page of your MySquard Services for Pros app, scroll to Management Tools and select Email Income Verification. Need help? Contact us using the blue chat icon in the bottom right, or email us at partner@mysquard.com

  • How will I be paid?

    Watch Video: How Do I Get Paid? Only direct deposit and debit cards are approved for receiving payments. You may not use a prepaid card nor can you use a savings account. You can edit your payment method in the MySquard Services for Pros app. Need help? Contact us using the blue chat icon in the bottom right,…