Category: MySquard Partner app
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I’m having trouble with the MySquard Services for Pros app
You’ll be able to access the MySquard Services for Pros app after you’ve applied to be a professional. At that point, you’ll receive an email with instructions to download the app. While you’ll be able to log in at this point, you won’t be able to claim jobs until your screening and ID verification have cleared…
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Trouble checking in or out
The check-in and check-out buttons are used so that we’re able to verify your jobs, and help ensure your payments are accurate. If you’re having trouble getting the feature to work, make sure the location services on your phone are turned on. The feature will only work if the MySquard Services for Pros app can…
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How are taxes handled?
As a contractor using the MySquard Services platform, you are responsible for filing and paying your own Federal and State income taxes. MySquard Services does not withhold any taxes on your behalf. If you have questions about filing your taxes, please consult a tax professional. Professionals in the U.S. : In compliance with the IRS,…
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Favorite Clients
For limited MySquard Services service types, professionals can now automatically claim all of a user’s recurring bookings within a single service plan. When a professional claims the first booking of a recurring series for one of these services, the professional will also automatically be claiming any future bookings that are part of that recurring series.…
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I need help with the MySquard Services for Pros app
Do you need help setting up, logging in, and using the MySquard Services for Pros app? We have you covered. After all, that app is your primary point of interaction with the MySquard Services platform. If you need help, check out this collection of articles. Need more help? Contact us using the blue chat icon in…
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What to Expect on Your First Cleaning Job
Your very first job We get it : you might have some first-day jitters. No worries! You know what to do, but maybe we can help you learn what to expect before, during, and after your first job. ommunication counts Before the job, we’ll share the customer’s address and you’ll be able to call, text,…
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I can’t start working until a later date
We’re eager for you to get out there and claim jobs right away, but we understand if you’re not ready to start yet. Once your application is approved, you’ll be able to view and complete available jobs on the platform. Whenever you’re ready, you can claim your first job. Need help? Contact us using the…
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Service Professional Agreement
The Service Professional Agreement is the contract that governs the use of the platform for independent service professionals. Before registering for the platform, every pro is required to agree to the terms within that agreement. You can view the full agreement here. In the event there’s an update to the Service Professional Agreement, you will see…
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What is Cash Out Now?
The Cash Out Now feature is available for more tenured professionals who have already received at least $50/£50 or more in funds in a regular batch payment. When you choose the option to Cash Out Now, your payment will begin processing to your bank immediately! This feature will allow you to obtain your payments more…
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What does “Overpaid” mean?
he following does not apply to Service Companies. Please reference the Service Company help center here. There may be instances where you see an “Overpaid” adjustment in your Payments history. “Overpaid” is not a fee. It is a reversal of the pay for the job that was not done. Overpayment happens when you have been issued…