Category: Supplies
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Will I be reimbursed for handyman materials?
Please note : For bookings with a partner (like Walmart, Wayfair, Lowe’s, etc.), the customer must provide any additional materials required for the job, as there is no way to add additional items to the customer’s account. If you feel more materials may be required for the job, it’s best to reach out to the…
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What if a customer asks me to bring a ladder?
If you’ve claimed a job where the job instructions indicate a ladder is required, or the customer contacts you directly to request that you bring a ladder, make sure to bring one. You’ll be eligible to receive an additional payment for doing so – just make sure to contact the MySquard Services team to let…
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Do I need to bring cleaning supplies?
MySquard Services customers expect their professionals to arrive prepared with all of the supplies necessary to do a thorough cleaning. If you are unsure which supplies your customer expects you to bring, be sure to reach out and ask! Top professionals using the platform often arrive with : Supplies Tools multi-purpose cleaner rags and/or towels tub and…
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Am I responsible for handyman materials?
Please note : For bookings with a partner (like Walmart, Wayfair, Lowe’s, etc.), the customer must provide any additional materials required for the job, as there is no way to add additional items to the customer’s account. If you feel more materials may be required for the job, it’s best to reach out to the customer…
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What do the different payment statuses mean?
Below is a table you can use to figure out where your batch payment is based on the status reported on your payment page : Status Definition Paid Your bank has accepted the batch payment. That said, banks may not choose to post those funds into your account until the end of the day or…
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How are taxes handled?
As a contractor using the MySquard Services platform, you are responsible for filing and paying your own Federal and State income taxes. MySquard Services does not withhold any taxes on your behalf. If you have questions about filing your taxes, please consult a tax professional. Professionals in the U.S.: In compliance with the IRS, U.S.…
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Can I bring someone with me to a job?
When your customer makes a booking with MySquard Services they are expecting only one professional to arrive to complete the job. They might not be comfortable with multiple people in their homes. This is why, if you plan to bring an assistant, we ask that you inform your customers beforehand. If your customer does not approve…
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Favorite Clients
For limited MySquard Services service types, professionals can now automatically claim all of a user’s recurring bookings within a single service plan. When a professional claims the first booking of a recurring series for one of these services, the professional will also automatically be claiming any future bookings that are part of that recurring series.…
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I need help with the MySquard Services for Pros app
Do you need help setting up, logging in, and using the MySquard Services for Pros app? We have you covered. After all, that app is your primary point of interaction with the MySquard Services platform. If you need help, check out this collection of articles. Need more help? Contact us using the blue chat icon in…
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What to Expect on Your First Cleaning Job
Your very first job We get it : you might have some first-day jitters. No worries! You know what to do, but maybe we can help you learn what to expect before, during, and after your first job. ommunication counts Before the job, we’ll share the customer’s address and you’ll be able to call, text,…