Category: Partner

  • When should I expect my “Cash Out Now” payment?

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    kalpesh
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    After you successfully confirm that you would like to use the Cash Out Now feature in the MySquard Services for Pros App, the payment is promptly sent to your bank. Once your bank receives the payment they begin to process the funds into your account. This process may take up to a maximum of 5…

  • How do I set up or change my direct deposit?

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    kalpesh
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    Professionals using the MySquard Services platform receive payments via direct deposit to a bank account or a debit card. Payments cannot be received through a prepaid card or a savings account. To set up or change your direct deposit either follow this link or tap More in the lower right corner of your MySquard Services for Pros app, from there, select…

  • What is Daily Cash Out?

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    kalpesh
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    The Daily Cash Out feature allows partners on the platform to access their earnings quickly and efficiently. It’s designed to support your cash flow needs, giving you flexibility and control over your finances. Below are the details on how this feature works and how you can make the most of it: 1. What is Daily…

  • How are taxes handled?

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    kalpesh
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    As a contractor using the MySquard Services platform, you are responsible for filing and paying your own Federal and State income taxes. MySquard Services does not withhold any taxes on your behalf. If you have questions about filing your taxes, please consult a tax professional. Professionals in the U.S.: In compliance with the IRS, U.S.…

  • Lowe’s Shower Door Assessments

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    kalpesh
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    Please download the form below if you are performing an assessment for a Lowe’s Shower Door booking. Please submit the completed form no later than 24 hours following the booking to this link: https://partner.mysquard.com/login  Click the link below to download form:

  • On the Job Photos

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    kalpesh
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    We encourage handyman professionals to take photos of their finished work as a part of the On the Job and Checkout process. These photos may be shared to your customers in a receipt that explains that the job was completed as booked. They may be uploaded on your MySquard Services Pro Profile as examples of…

  • Requesting Additional Time in App – Frequently Asked Questions

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    kalpesh
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    MySquard Services jobs estimate how much time you’ll need to provide a complete service for the customer, but occasionally you might run out of time. If you need additional time, we have a built-in change order feature in the MySquard Services for Pros app that lets you automatically request extra time from the customer. You…

  • Wayfair and Walmart Bookings FAQ

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    kalpesh
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    Customers can now book furniture assembly and a variety of other services alongside their purchases on Wayfair.com or Walmart.com. In order to provide some more assistance around these bookings, specifically, we’ve added a quick list of Frequently Asked Questions here for you! Should I contact my customer before the booking? Sure! You’ll have their contact information, in the…

  • When should I contact my customer?

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    kalpesh
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    The booking details page in the MySquard Services for Pros app includes a button to contact the customer once you have claimed a job. This will allow you to call or chat with the customer in-app for additional details. There are plenty of reasons to contact them: ask for directions, give an arrival update, or…

  • Update arrival time

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    kalpesh
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    If you need to update your arrival time, visit the job details page in theMySquard Services for Pros app and find the Job Support button. There, you’ll be able to select Update arrival time and let your customer know if you’ll be early or late. Alternatively, you can simply text or call your customer through the number listed. Need…