The job location doesn’t match where I claimed

When you claim jobs, we’re able to show you the general area it’s in, like a large neighborhood. For example, in New York City, we might be able to show that a job is in Lower Manhattan, but we don’t know if that means the Lower East Side or Tribeca until later. Due to a few limits like density and privacy, we can’t show the specific location right away.

We’ll notify you with the exact job location and customer details several hours before the job is scheduled to begin (or earlier in some regions).

If you think that a job location should’ve been labeled with a different geographic area, please contact us. You can chat with us via the blue chat icon, or email us any time at