Before You Cancel, Know This

We understand that plans can change, and you may need to cancel your booking. Before proceeding with cancellation, please review the following important details regarding our cancellation policy:

1. Cancellation Eligibility
   You can cancel your booking anytime before the scheduled service starts.
   Some services may have specific cancellation deadlines, so check your booking details.
2. Cancellation Fees
   Free Cancellation: If canceled within the allowed time frame (as per service policy).
   Late Cancellation Fee: A fee may apply if the cancellation is made close to the service start time.
   No-Show Fee: If the service provider arrives at your location and you fail to cancel in advance, a full or partial charge may apply.
3. Refund Policy
   If eligible, refunds will be processed based on the cancellation time and payment method.
   Refunds may take 5-6 business days to reflect in your account.
   Non-refundable charges may apply for last-minute cancellations.
4. Impact on Future Bookings
   Repeated cancellations may affect your ability to book services in the future.
   Service providers rely on confirmed bookings, so please cancel only when necessary.
5. How to Cancel Your Booking
   Go to [My Bookings] in your account.
   Select the booking you wish to cancel.
   Read the cancellation policy carefully.
   Confirm the cancellation if you agree to the terms.

By proceeding with the cancellation, you acknowledge and accept the terms of our cancellation policy.

Need Help?
If you have any issues or need further assistance, please contact the Customer Support Team.

For Single Order:
Scenario: ✅ “If a scheduled booking is canceled 24 hours or more in advance, no charges will apply.”
Scenario: ✅ “Auto Cancel: If the partner does not accept the booking within 30 minutes, no charges will apply.”
Scenario: ✅ “If you cancel less than 2 hours before the scheduled booking and the total amount is less than $250, no refund will be issued.”
Scenario: ✅ “If you cancel less than 2 hours before the scheduled booking and the total amount exceeds $250, a cancellation fee of $250 will apply.”
Scenario: ✅ “If you cancel or reschedule within 2 hours or up to 24 hours before the scheduled booking, a $15 fee will apply.”
Scenario: ✅ “If the customer is not at the door and the booking total is less than $250, no refund will be issued.”
Scenario: ✅ “If the customer is not at the door and the booking total exceeds $250, a $250 fee will be charged.”

For Subscription Order:
Scenario: ✅ “If a scheduled booking is canceled 24 hours or more in advance, no charges will apply.”
Scenario: ✅ “Auto Cancel: If the partner does not accept the booking within 30 minutes, no charges will apply.”
Scenario: ✅ “If you cancel less than 2 hours before the scheduled booking and the total amount is less than $100, no refund will be issued.”
Scenario: ✅ “If you cancel less than 2 hours before the scheduled booking and the total amount exceeds $100, a cancellation fee of $99 will apply.”
Scenario: ✅ “If you cancel within 2 hours or up to 24 hours before the scheduled booking, a $25 fee will apply.”
Scenario: ✅ “If the customer is not at the door and the booking total is less than $100, no refund will be issued.”
Scenario: ✅ “If the customer is not at the door and the booking total exceeds $100, a $99 fee will be charged.”

(“Platform charges and tax will be applied to the cancellation fee as per the company policy “)