Category: Partner

  • Key Replacement

    Customers may leave a key for you to enter their properties. They expect you to return the key according to their instructions. If you misplace the key or fail to return it, the customer may file a claim. In such a situation, you will have to pay a $/£25 key replacement fee. If there is…

  • Dispute a Fee

    We charge a fee to maintain the standard of the MySquardWorks platform. As a service professional, if you believe that your account contains incorrect charges, please contact the MySquard Works team with the job number in question. We will sort the issue and ensure that your account is not charged inaccurately.

  • Damaged or Lost Item

    If you have damaged or lost a customer’s item, please alert them immediately. Inform the customer to file a claim through the portal. You will have to pay a $/£5 damaged or lost item fee to cover the costs of the damaged/lost item. If you believe there has been a mistake and your account shows…

  • How to avoid fees on MySquard Works?

    Here are a few ways to help you avoid fees on MySquard Works. We hope the suggestions help you in earning more from the platform. There is a cancellation fee if you cancel a booking within 48 hours of the start time. As the booking time approaches, the cancellation fee may increase. If you cancel…

  • Early Departure Fee

    If you leave the job before completing the service, the customer may report you. Additionally, the customers pay for a certain length of time, and an early departure time may not leave a good impression on a customer. So, if you finish the job early, you can take up additional tasks with the permission of…