Category: Customer

  • Safety & Security

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    At MySquard, your safety and security are our top priorities. We take multiple measures to ensure a secure and trustworthy experience for both customers and service partners.   1. Verified Professionals All service partners undergo a verification process, which may include identity checks, background screenings, and skill assessments. Partner profiles include ratings and reviews from…

  • Rating & Review

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    Sharing your feedback helps improve service quality. Here’s how you can rate and review your Pro: Go to “My Bookings” in the app.Select the completed booking.Tap “Rate us” and choose a star rating.Add a written review and photo (optional) to share your experience. Submit you’re feedback. Your review helps other customers and ensures better service…

  • Payment Help Center

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    Welcome to the Customer Payment Help Center! We’re here to assist you with all your payment-related questions and concerns, ensuring a seamless experience on our platform. Whether you need help with billing, payment methods, invoices, or refunds, this guide provides comprehensive support to address your needs.   1. Payment Methods We Accept We offer multiple…

  • Contact Us

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    Give us a call Available everyday Chat with us Not by a Phone but still need immediate help? Send us an email Available all day. Everyday For the United State, our Phone Team is available from Saturday through Sunday from 9 am to 6 pm US Time United State – +1 888-509-1081 Our chat tool…

  • Contact Payment Support

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  • Partner Payment Help Center

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  • Photo Upload Guidelines

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    To ensure the best experience for everyone, please follow these guidelines when uploading photos: File Format: Only JPEG, PNG, and GIF formats are allowed.File Size: Each photo should not exceed 10MB.Dimensions: Recommended minimum resolution is 800×600 pixels. Higher resolutions are encouraged for better quality.Content: Photos should be appropriate and relevant. Avoid uploading photos with explicit…

  • Privacy Policy

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    INTRODUCTION This Privacy Policy (“Privacy Policy”) describes how MySquard Inc. and its affiliates will gather, use, and maintain your Personal Information on the MySquard Platform. It will also explain your legal rights with respect to that information. By using the MySquard Platform, you confirm that you have read and understand this Privacy Policy, and our…

  • Reschedule A Booking

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    Something come up? No worries. We’re flexible. Feel free to skip or reschedule any booking, for free, as long as you notify us at least 24 hours in advance. Later than that, and there is a fee, which is passed on to the professional. To reschedule a booking: This tab will show you all upcoming and past…

  • Terms of Use

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    These general conditions of use of the Application published by the Company MySquard define the conditions under which the Company grants the Users and the Independent Service Providers a license to use the Application to enable the Users to entrust the Independent Services Providers with their works, track their execution and pay them, all within…