Author: kalpesh

Sit tight! We receive thousands of applications to use the platform every day, and process them as quickly as possible. It can take some time to review each application and we appreciate your patience. If your application is approved, we’ll send an email with details on next steps. So, just keep checking your email; no…

To log in, open the MySquard Services for Pros app and enter the phone number on your account. Then hit the button labeled Get PIN Code. We’ll text, and email, you a one-time use, 6 digit PIN code to login. Do not share this code with anyone else, these codes are meant to provide you with secure…

If you’re unable to download the MySquard Services for Pros app please check to make sure you have enough storage space on your phone. You might have to delete files that take up a lot of memory like songs, photos, or games to make room. Our app is available in both the Play Store (for…

Instant Book is an Availability Option on the MySquard Services platform that helps pros expand their business and receive more jobs. By setting up Instant Book, customers can see what hours you are available and book directly into those hours, up to 48 hours before the booking start time. When customers book or reschedule into the Instant…

Sorry to hear that your smartphone is out of commission! A working smartphone is required to use the MySquard Services platform as a professional, so until you have a new device, you won’t be able to access the platform or complete jobs. If you have claimed jobs that you’ll be unable to fulfill, please feel free…

If you’d like to work for a customer again, make sure to ask them to add you to their Pro Team. This will give you a better chance of being able to return to a customer’s future bookings, which you’ll find in the Job Requests page on the Clients tab in the MySquard Services for Pros app. Keep an…

Once you’ve been activated on the platform, you’ll receive an email with instructions on accessing the MySquard Services for Pros app. After you’ve downloaded the app, enter the phone number you used on your application then hit the button labeled Get PIN Code. We’ll send you an email, and text message with a PIN code.…

We know how vital it is that the MySquard Services for Pros app is working correctly for you. Please use the blue chat icon in the botto right corner, or email us at partner@mysquard.com

With Job Filters, you have more control over the types of jobs that appear in your Claims tab. Grow your business by enabling additional services, and see new jobs in your area. See what additional services you can provide by checking out the Job Filters. Need help? Contact us using the blue chat icon in…

Check out the Schedule tab to view all of your upcoming jobs for the next few weeks. These are jobs that you manually claimed from the Claim tab or job requests from customers. You’ll also see jobs that were booked directly with you through Instant Book. To learn more about why you should enable Instant Book for…