Author: kalpesh
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Will I be paid if a customer doesn’t show up?
If you arrive to a booking on time, but are unable to enter the home by following your customer’s instructions and are unable to contact them, please wait 30 minutes after the booking start time before leaving and checking out. Try contacting your customer a few more times. Remember not all of your customers have cell…
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Mandatory Picture Uploads for Costco Appliance Jobs
As of Monday, October 10, 2022, picture uploads are mandatory for Costco Appliance jobs in order to receive payment. Please note that uploads are only mandatory for Costco Appliance bookings. Although you will be able to see the upload button in blue text for all bookings, photos are not required for non-Costco Appliance jobs although…
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Problem with parking
If you’re having trouble with parking and the customer didn’t include parking information in their job details, feel free to contact them to ask where they recommend you park. This will also help if you’re running a few minutes behind because you can’t find parking. In the future, you might consider leaving yourself some extra…
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Scheduling jobs
Building your schedule Ready to start getting jobs? Excellent! Once you’re all set with the MySquard Services for Pros app, open it up and tap the Schedule tab. To add Availability that repeats weekly, select the gear icon on the top right hand corner of the Schedule tab and select your availability setting. To add availability that…
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What does “activation” mean?
Basically, being activated is like being given the keys to the car. Once your application is approved, you’ll unlock full access to the platform through the MySquard Services for Pros app. Once you’re activated, you’ll see those jobs you claimed during the application on your schedule, so you can start earning money right away! Need…
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What to Expect on Your First Handyperson Job
The recommendations in this article apply to Pros outside of the state of California. Your Very First Assignment We understand that first-day nerves can creep in, but don’t worry! While you’re well-prepared for the tasks ahead, let’s help you understand what to anticipate before, during, and after your initial handyperson job. Effective Communication Before the…
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How often should I check for jobs?
As often as your heart desires! Jobs are constantly being added to the platform, so the more often you check, the more likely you are to find jobs in your preferred locations at your preferred times. The other pros out there are checking, too, and jobs are quickly claimed. If you don’t see anything in…
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I was activated; do I need to buy cleaning supplies?
Customers expect you to come equipped with all of the supplies you’ll need to get the job done. If you are unsure which supplies your customer expects you to bring, be sure to reach out and ask! Top professionals using the platform often arrive with : Supplies Tools multi-purpose cleaner rags and/or towels tub and tile cleaner a…
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What to Expect on Your First Lawn Care Job
The recommendations in this article apply to Pros outside of the state of California. Your Very First Assignment We understand that first-day jitters can creep in, but don’t worry! While you’re well-prepared for the tasks ahead, let’s help you understand what to anticipate before, during, and after your inaugural lawn care job Effective Communication Before…
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What should I wear to a job?
MySquard Services does not require any specific clothing. The most successful professionals emphasize balancing comfort with presentation. At the end of the day, dressing professionally helps your customers feel confident and often leads to higher ratings. Need help? Contact us using the blue chat icon in the bottom right, or email us at partner@mysquard.com