Something is damaged or missing

We’ve got your back.

Your trust is one of our highest priorities, and we apologize for any incidents. Please reach out to our customer support team via the chat icon in the bottom right.

We’ll review the information you provide and get back to you shortly. At that time we may request that you submit a formal claim request, including photographs and proof of ownership. Please note, we request that any damaged or missing item claims be reported within 72 hours of the service’s completion.