Below is a table you can use to figure out where your batch payment is based on the status reported on your payment page :
Status | Definition |
Paid | Your bank has accepted the batch payment. That said, banks may not choose to post those funds into your account until the end of the day or even the next day so please be patient. |
In Transit | Our payment processor has requested to transfer your batch payment to your account. Once your bank confirms we will send the payment. |
In Review | We are collecting your batch payment information and will send it out to your bank shortly once the amount is verified. |
Failed | There was an error transferring your batch payment. Please visit your account page in the MySquard Services for Pros app to make sure your payment information is correct. |
If you need to make changes on your account page or edit your bank account information please click here.
Need help? Contact us using the blue chat icon in the bottom right, or email us at partner@mysquard.com