What to Expect on Your First MySquard Booking

How often should I check for Bookings?

What is the dress code for a job?

How does the MySquard Platform work for the Partner?

Keeping a high rating

When Can I Begin Accepting Jobs?

Understanding Activation on the MySquard Partner App

I was de-activated. Do I need to buy cleaning supplies?

I am unable to log in with my phone number

Essential Tips to Prepare for Your First Job

How much will I earn using MySquard Services?

Why does the MySquard Platform need my SSN or SIN?

• Feedback

• My Pro Account

• Others

• Terms & Policy

Disputing a Rating

Maintaining a High Rating

How Availability hours?

MySquard Has Deactivated Your Account

Assistance with the MySquard Pro Mobile App

First Cleaning Job? Here’s What to Expect

After Checkout

Not available to start Immediately? Here’s What to do?

Updating Your Contact Information

What Does Your Booking Count Represent?

Improving Your Service & Customer Feedback

Where do I check my performance rating?

How do ratings work?

How can I pause my account temporarily?

Can I know the reason for the rating drop?

I’m a new registered partner and haven’t been rated yet

My Preferred Client Feature

Need Assistance with the MySquard Pro App?

Leaving the MySquard Services Platform

Providing Services in a New City

How can I change my business name?

Coming back from the long break

Tax Management

Partner Terms & Agreement

Batch Payment Processing Time

• Lost & Damage

• My Booking

• Partner App overview

• Setting

My phone is lost or damaged.

 Which cities is MySquard Services available in?

 See the New Booking!

What’s the Accepted or Calendar Tab?

How do I accept a new job?

When you cancel a booking

Understand Accepting booking, Ready to Move or Reach on destination

How Does Instant Daily Cashout Work?

Download the MySquard Pro App on an Android device!

I want to check my application status.

How do I log into the MySquard Mobile App?

I am not able to install the MySquard Partner App!

I found an Issue in the MySquard Partner App

Download the MySquard App for the Partner on iOS

Setting Up Instant Availability

Enabling push notifications

Understand the Instant Availability Option

Upload a Profile Picture

Enabling location services

I’m having trouble with the MySquard Partner app.

• Help

• On-the Job Concerns

• On-the Job Questions?

• Questions

I felt uneasy or threatened.

I’m Lost – Need Help Finding the Service Location

I’m running late

When can I see a booking details?

What do I do if an item I’m supposed to build looks damaged or is missing parts?

I need to Reschedule

My customer was not at home

Why Are On-the-Job Photos Important?

What is a flexible start time?

Parking concerns

Entry issues at the booked service location

Extending Service Time in the App – Related Questions

When should I contact my customer?

How do I update the arrival time?

The service location doesn’t match where I booked

If we couldn’t complete the customer request within the estimated booking time

Can I remove a repeat customer?

Will I be paid if a customer is not at door?

What happens if I leave a job early?

What’s the Best Way to Contact My Customer?

Add extra time to a job

Contacting your customer before a booking

I Need Help with a Booking Today.

How should I handle pets at the service location?

• Payment Queries

• Payment- Fees Basic

Do I get paid if the customer cancels?

How will I be paid?

I was paid the wrong amount

How does the referral program work?

How do I set up or change my direct deposit?

The extra professional didn’t arrive.

Can I accept tips?

What is the different payment status mean?

How do payments and fees work?

When do I get paid?

Late Cancellation Fee

Dispute a Fee

• Partner Supplies Help

• Supply Question

What if a customer asks me to bring a ladder?

Can I bring someone with me to a job?

Do I need to bring cleaning supplies?