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  • CustomerExpand
    Account Setting & Booking OptionsExpand
    • Account OverviewExpand
      • Permanently delete Your MySquard account.
      • How to add Subscription Plan
      • Can I change my rating?
      • How can I get my refund for the cancelation booking?
      • Update your phone, email, or address
      • Steps to Access Your MySquard Account
    • My Booking HelpExpand
      • Rescheduled a booking by Pro
      • Immediate cancellation due to an emergency.
      • Cancel my booking
      • Skip an upcoming booking
      • Reschedule a booking:
      • Book again with the same pro
      • Entry instructions & Access Parking
      • Extent booking hours
    • My Partner AccountExpand
      • Modify the job details at MySquard
      • Request a service professional
      • How to use your Saved Credits?
      • Manage your booked services
      • Who is my Service Partner?
      • Add extra services
    • Permanently delete Your MySquard account.
    • How to add Subscription Plan
    • Can I change my rating?
    • How can I get my refund for the cancelation booking?
    • Update your phone, email, or address
    • Steps to Access Your MySquard Account
  • Rescheduled a booking by Pro
  • Immediate cancellation due to an emergency.
  • Cancel my booking
  • Skip an upcoming booking
  • Reschedule a booking:
  • Book again with the same pro
  • Entry instructions & Access Parking
  • Extent booking hours
  • Modify the job details at MySquard
  • Request a service professional
  • How to use your Saved Credits?
  • Manage your booked services
  • Who is my Service Partner?
  • Add extra services
MySquard: How It WorksExpand
  • About MySquardExpand
    • No Contact Services with MySquard
    • Where does MySquard work?
    • Services Offered by MySquard
    • MySquard Customer Support.
    • The MySquard Happiness Guarantee
  • Booking ManagementExpand
    • Guide to MySquard subscription plans.
    • How to create a MySquard account?
    • How Do I Make a Booking on MySquard?
    • Do I need to be home?
    • How to Prepare for Your Booking
  • Hire a Service ProviderExpand
    • Who brings the tools and materials?
    • How Are Pros Selected for Customers?
    • Should I give a tip to my pro?
    • Press inquiries
    • Do plumbers, cleaners and Women’s salon professionals bring their supplies?
    • Can I book more than one Service?
  • Policy CenterExpand
    • MySquard Cancellation Policy
    • Terms and Privacy Policy
  • No Contact Services with MySquard
  • Where does MySquard work?
  • Services Offered by MySquard
  • MySquard Customer Support.
  • The MySquard Happiness Guarantee
  • Guide to MySquard subscription plans.
  • How to create a MySquard account?
  • How Do I Make a Booking on MySquard?
  • Do I need to be home?
  • How to Prepare for Your Booking
  • Who brings the tools and materials?
  • How Are Pros Selected for Customers?
  • Should I give a tip to my pro?
  • Press inquiries
  • Do plumbers, cleaners and Women’s salon professionals bring their supplies?
  • Can I book more than one Service?
  • MySquard Cancellation Policy
  • Terms and Privacy Policy
Payment, Charge, & Credit ConcernsExpand
  • Payment BasicExpand
    • Referrals, Discounts, & Credits – Save More with MySquard!
    • Cancellation, Rescheduling, or Customer No-Show Fees on MySquard
    • Understanding the MySquard Platform Fee
    • Using a MySquard Coupon
  • Payment QuestionExpand
    • How to Modify Your MySquard Payment Details
    • Question about the charges on the MySquard account?
    • Why was charged for a booking I didn’t schedule?
    • How to Use Referral Discounts on MySquard?
    • How to View Payment Details & Download a Receipt on MySquard
  • Referrals, Discounts, & Credits – Save More with MySquard!
  • Cancellation, Rescheduling, or Customer No-Show Fees on MySquard
  • Understanding the MySquard Platform Fee
  • Using a MySquard Coupon
  • How to Modify Your MySquard Payment Details
  • Question about the charges on the MySquard account?
  • Why was charged for a booking I didn’t schedule?
  • How to Use Referral Discounts on MySquard?
  • How to View Payment Details & Download a Receipt on MySquard
Pro-Related Queries and IssuesExpand
  • ComplainedExpand
    • My Service provider didn’t arrive. We’re Here to Help!
    • Damage or a missing Item?
    • Why Wasn’t My Chosen Pro Assigned?
    • My pro didn’t act professionally
  • Partner feedbackExpand
    • Not Satisfied with the Service
    • The pro is requesting to reschedule or cancel
    • My pro didn’t have the required supplies.
  • Pro-Related IssuesExpand
    • Facing issues connecting with my pro
    • Reschedule with preferred Pro
    • The service partner is late
    • Hasn’t Pro Returned Your Keys?
    • Did the professionals leave their Belongings?
    • Service Partner Left Early?
    • More than one pro arrived for the task
  • My Service provider didn’t arrive. We’re Here to Help!
  • Damage or a missing Item?
  • Why Wasn’t My Chosen Pro Assigned?
  • My pro didn’t act professionally
  • Not Satisfied with the Service
  • The pro is requesting to reschedule or cancel
  • My pro didn’t have the required supplies.
  • Facing issues connecting with my pro
  • Reschedule with preferred Pro
  • The service partner is late
  • Hasn’t Pro Returned Your Keys?
  • Did the professionals leave their Belongings?
  • Service Partner Left Early?
  • More than one pro arrived for the task

    Account Setting & Booking Options

    • Account Overview

    • My Booking Help

    • My Partner Account

    Account Overview

  • Permanently delete Your MySquard account.

  • How to add Subscription Plan

  • Can I change my rating?

  • How can I get my refund for the cancelation booking?

  • Update your phone, email, or address

  • Steps to Access Your MySquard Account

    My Booking Help

  • Rescheduled a booking by Pro

  • Immediate cancellation due to an emergency.

  • Cancel my booking

  • Skip an upcoming booking

  • Reschedule a booking:

  • Book again with the same pro

  • Entry instructions & Access Parking

  • Extent booking hours

    My Partner Account

  • Modify the job details at MySquard

  • Request a service professional

  • How to use your Saved Credits?

  • Manage your booked services

  • Who is my Service Partner?

  • Add extra services

    MySquard: How It Works

    • About MySquard

    • Booking Management

    • Hire a Service Provider

    • Policy Center

    About MySquard

  • No Contact Services with MySquard

  • Where does MySquard work?

  • Services Offered by MySquard

  • MySquard Customer Support.

  • The MySquard Happiness Guarantee

    Booking Management

  • Guide to MySquard subscription plans.

  • How to create a MySquard account?

  • How Do I Make a Booking on MySquard?

  • Do I need to be home?

  • How to Prepare for Your Booking

    Hire a Service Provider

  • Who brings the tools and materials?

  • How Are Pros Selected for Customers?

  • Should I give a tip to my pro?

  • Press inquiries

  • Do plumbers, cleaners and Women’s salon professionals bring their supplies?

  • Can I book more than one Service?

    Policy Center

  • MySquard Cancellation Policy

  • Terms and Privacy Policy

    Payment, Charge, & Credit Concerns

    • Payment Basic

    • Payment Question

    Payment Basic

  • Referrals, Discounts, & Credits – Save More with MySquard!

  • Cancellation, Rescheduling, or Customer No-Show Fees on MySquard

  • Understanding the MySquard Platform Fee

  • Using a MySquard Coupon

    Payment Question

  • How to Modify Your MySquard Payment Details

  • Question about the charges on the MySquard account?

  • Why was charged for a booking I didn’t schedule?

  • How to Use Referral Discounts on MySquard?

  • How to View Payment Details & Download a Receipt on MySquard

    Pro-Related Queries and Issues

    • Complained

    • Partner feedback

    • Pro-Related Issues

    Complained

  • My Service provider didn’t arrive. We’re Here to Help!

  • Damage or a missing Item?

  • Why Wasn’t My Chosen Pro Assigned?

  • My pro didn’t act professionally

    Partner feedback

  • Not Satisfied with the Service

  • The pro is requesting to reschedule or cancel

  • My pro didn’t have the required supplies.

    Pro-Related Issues

  • Facing issues connecting with my pro

  • Reschedule with preferred Pro

  • The service partner is late

  • Hasn’t Pro Returned Your Keys?

  • Did the professionals leave their Belongings?

  • Service Partner Left Early?

  • More than one pro arrived for the task

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