To ensure a safe and professional experience for both partners and customers, please follow these guidelines when providing services at a customer’s location.
1. Professional Conduct & Customer Interaction
Be polite, respectful, and maintain professionalism at all times.- Clearly communicate your arrival time and service details.
- Avoid any personal or inappropriate conversations with the customer.
- Seek customer consent before making any service-related changes.
- If any issue arises, contact support instead of arguing with the customer.
2. Personal Safety & Identification
- Always carry your ID and show it to the customer if requested.
- Wear proper attire and safety gear (if required for the service).
- Do not enter the customer’s premises unless required for the service.
- If you feel unsafe at any point, leave immediately and report to support.
3. Respect for Customer’s Property
- Handle the customer’s belongings with care and avoid causing damage.
- Do not use any household items without the customer’s permission.
- Leave the workspace clean and organized after completing the service.
4. Health & Hygiene
- Maintain proper personal hygiene and wear clean attire.
- Use sanitizers or wash your hands before and after the service.
- If you feel unwell, notify support and reschedule the service if necessary.
5. Compliance with Platform Policies
- Follow all service procedures and quality standards set by the platform.
- Do not charge extra fees outside of the platform’s payment system.
- Avoid any form of misconduct, including harassment, theft, or damage.
- Any violation of these rules may result in account suspension or termination.
6. Emergency & Reporting Issues
- If an accident or emergency occurs, prioritize safety and seek help.
- Report any disputes or safety concerns to platform support immediately.
By following these guidelines, you help create a safe, reliable, and professional experience for both yourself and the customers.
Need Help? Contact our support team anytime for assistance.