What’s the Best Way to Contact My Customer?
To ensure smooth communication and provide the best service, you can easily contact your customer through the MySquard Partner app.
1. Steps to Contact Your Customer:
- 1. Open the MySquard Partner app
- 2. Log in with email or phone by using OTP.
- 3. Go to the “Accept booking” tab and select the booking
- 4. Click on the call icon and connect through the MySquard platform.
2. Before Starting the Job:
- Confirm the service details or clarify any questions before arriving.
- You can use the in-app messaging or call feature to stay in touch.
3. During the Service:
- If any issues arise during the job, reach out to the customer immediately.
4. After Completing the Job:
- For follow-ups or additional questions, use the in-app communication feature if available.
5. Important Guidelines:
- Always maintain a professional and respectful tone while communicating.
- Avoid sharing personal contact information outside the MySquard platform app.
- Ensure that all communication remains relevant to the service.
- By keeping communication clear and professional, you enhance the customer experience and build trust. 📞✨
- Need help? Contact us via chat or call on the mobile app, or email us at partners@mysquard.com