If you are facing a problem while submitting your ID for verification, it can be due to any of the following reasons:

• The copy of the ID is not very clear.
• The lighting is odd, or the camera angle is unusual.
• You need to use an approved ID such as your passport, driver’s license, government-issued ID, etc.
• Do not use school IDs or government-benefits cards.

If you are still unable to upload your ID, please contact us immediately.