The recommendations in this article apply to Pros outside of the state of California.
Your Very First Assignment
We understand that first-day jitters can creep in, but don’t worry! While you’re well-prepared for the tasks ahead, let’s help you understand what to anticipate before, during, and after your inaugural lawn care job
Effective Communication
Before the job begins, we’ll provide you with the customer’s address. Through the MySquard Services for Pros app, you can directly communicate with your customer via calls, texts, or chat. This is your opportunity to ask any questions if the job details aren’t crystal clear or to discuss any modifications or clarifications needed for the task.
Come Prepared
Customers expect you to arrive with all the necessary tools and equipment to complete the job efficiently. If you’re unsure about the equipment and supplies required, don’t hesitate to reach out and ask. Here are some suggestions:
| Supplies & Materials | Tools & Equipment |
| 1. Fuel and oil for equipment 2. Extra mower blades or trimmer line 3. Safety gear (gloves, safety goggles, ear protection, etc.) 4. Sunscreen and wide-brimmed hat 5. Lawn seed, fertilizer, and soil amendments as needed 6. Mulch or wood chips for landscaping | 1. Appropriate lawn mower for the lawn size 2. String trimmer or edger 3. Leaf blower or rake 4.Lawn spreader for fertilizers or seeds 5. Garden hose with spray nozzle 6. Wheelbarrow or garden cart 7. Pruning shears or hedge trimmers (if necessary) |
First Impressions Matter
If the customer is present at the start time of the booking, consider requesting a quick walkthrough of the lawn. This gives you a chance to confirm any specific instructions for the job and understand the scope.
This is also a prime moment to discuss the estimated duration of the job with the customer. If you believe that the allocated time isn’t sufficient, you can suggest they contact us to extend the booking. Alternatively, you can negotiate additional time or services directly with the customer.
Wrapping Up Day One
Once your work is complete, taking a final look around is a good idea before you pack up. Ensure that the lawn is well-groomed, and all equipment is properly stored. If there are any specific instructions from the customer, be sure to follow them.
After you’ve checked out, the customer will have the option to rate your service. We’ll handle all payment matters, including processing any tips.
Congratulations! Your first lawn care job is now successfully completed.