Need Assistance with the MySquard Pro App?

If you’re experiencing issues or need help with the MySquard Pro App, we’re here to assist you! Below are common problems and their solutions.

Common Issues & Solutions

1. Trouble Logging In

• Ensure you’re using the correct email or phone number.
• Verify the email or phone number used for sign-in.
• Check your internet connection and try again.
• After registration, log in using the correct credentials.

2. App Crashing or Not Responding

• Close and reopen the app.
• Update the app to the latest version from the App Store or Google Play.
• Restart your device and try again.

3. Not Receiving Booking Requests

• Make sure push notifications are enabled in your device settings.
• Check your availability status in the app (Ensure you’re set to Online).
• Ensure that location services are enabled for accurate service matching.

4. Payment or Earnings Issues

• Review your payment details under the Earnings section.
• Check if your bank details are correctly added.
• Contact support if payments are delayed.

5. Other Technical Issues

• If you’re facing any other problems, visit our Help Center in the app or contact MySquard Pro Support for
• further assistance.

6. Download from the App Store or the Play Store

•  First, search for the “MySquard Partner” under App Store or Play Store and download the mobile application.

Step : 1

Step : 2

• 📩 Need further help? Reach out to our Support Team via chat or call on the mobile app, or email us at partners@mysquard.com