Keeping a high rating

Maintaining a high rating is essential to build trust with customers, secure more bookings, and grow your business. Here are some tips to help you achieve and maintain a high rating on the platform.

✅ 1. Deliver Quality Service

• ✔️ Be punctual and arrive on time – Respect the customer’s time by showing up as scheduled.
• ✔️ Complete tasks efficiently and professionally – Work with precision and ensure high-quality service.
• ✔️ Pay attention to customer preferences and special requests – customize your approach to meet their expectations.

🗣️ 2. Communicate Clearly

• Respond promptly to customer messages.
• Keep the customer informed if there are any delays or issues.
• Confirm job details before starting the service.

😊 3. Be Friendly and Professional

• Maintain a positive attitude and be courteous.
• Listens carefully and addresses customer concerns with patience.
• Ensure the customer is satisfied before leaving.

📢 4. Ask for Feedback

• Politely ask customers to leave a rating and review after service completion.
• Use constructive feedback to improve your services.

🚫 5. Avoid Cancellations and No-Shows

• Try to avoid last-minute cancellations.
• If you encounter an unavoidable situation, notify the customer immediately.

📚 6. Follow Platform Guidelines

• Adhere to the platform’s service quality standards.
• Keep your profile and skills updated to match your expertise.

🎯 7. Benefits of a High Rating

• Gain more visibility and booking opportunities.
• Build long-term trust with repeat customers.
• Earn higher rewards and incentives from the platform.

By following these best practices, you can consistently maintain a high rating and grow your business successfully! 🌟

• Need help? Contact us via chat or call on the mobile app, or email us at partners@mysquard.com