I’m having trouble with the MySquard Partner app.

If you’re experiencing issues with the MySquard Partner app, follow these steps to resolve common problems and get back to work smoothly.

Common Issues & How to Fix Them:

1. The App is Not Opening or Crashing

• Ensure your app is updated to the latest version.
• Restart your device and try again.
• Clear the app cache (Android) or reinstall the app if necessary.

2. Login Issues

• Double-check your email and password.
• If you forget your password, tap “Forgot Password” to reset it.
• Ensure your internet connection is stable.

3. Not Receiving Booking Requests

• Make sure you are online in the app.
• Enable push notifications in your device settings.
• Check if your location services are enabled.

4. Payment Issues

• Verify your payment details in the Earnings section.
• Ensure you have completed all necessary profile verifications.
• If you haven’t received a payment, check for any pending transactions.

5. GPS or Location Issues

• Ensure that Location Services are enabled on your device.
• Restart your phone and allow location access for MySquard Partner.
• Update the app for the latest fixes.

6. The App is running slowly or Freezing

• Close unnecessary apps running in the background.
• Clear the app cache from your device settings.
• Restart your phone and try again.

• Need help? Contact us via chat or call on the mobile app, or email us at partners@mysquard.com

Stay connected and keep serving customers smoothly! 🚀