I’m a new registered partner and haven’t been rated yet
Don’t worry if you haven’t received a rating yet. As a new partner, it may take some time for your first reviews to come in.
Customers rate service providers based on completed jobs, so as you complete more bookings, you’ll start receiving feedback.
How Do Ratings Work?
- After completing a service, customers can leave a rating and feedback based on their experience.
- Ratings help build your reputation and increase your chances of getting more bookings.
- A higher rating can lead to better visibility and more preferred customers over time.
How to Get Your First Rating?
- Provide excellent service: Ensure professionalism, punctuality, and quality work.
- Communicate effectively: Keep your customers informed about any updates regarding their booking.
- Encourage feedback: Politely remind customers to rate and review your service after completion.
Need Help?
- If you have completed jobs but still don’t see ratings, don’t worry! Some customers may take time to leave feedback. Focus on delivering great service. If and need help, click on the chat or call icon.
Understanding Your ⭐⭐⭐⭐⭐ (Five-Star) Rating
- Your five-star rating is the strongest indicator of your success on the MySquard Services platform. It reflects how satisfied customers are with your work and helps build your reputation.
How is Your Rating Calculated?
- ✅ Your five-star rating percentage is based on the number of customer ratings received in the past 28 days.
- ✅ Only rated jobs count—not the total completed jobs, as some customers may forget to leave a review.
How to Improve Your Rating?
- 🌟 Deliver outstanding service – Be professional, punctual, and thorough.
- 💬 Communicate with customers – Clarify their expectations before and during the job.
- 📢 Encourage feedback – Politely remind customers to leave a rating and review.
Need Help?
- 📲 Check Your Feedback – Open the MySquard partner app, click on “partner details,” and check reviews
- 💬 Contact us via chat or call, or email partners@mysquard.com for assistance.
- 🚀 Aim for five stars and build a thriving service business!