I was paid the wrong amount

We are sorry to hear that you were paid incorrectly for a completed job. Please follow these steps to resolve the issue:

✅ 1. Review Your Payment Details

• Open the MySquard Partner App.
• Log in with your email or mobile by using OTP.
• Go to the Payments, then Payment History.
• Select the booking that you wish to check payment details for

🔍 2. Check for Possible Deductions

• Confirm if extra platform fees or charges were applied.
• Review any additional time or service modifications that may have affected the payment.

📞 3. Report the Issue

• If the payment still appears incorrect:
• Go to the Help section in the mobile app and connect with a support team
• Attach relevant screenshots if available for faster resolution.

⏱️ 4. Wait for Confirmation

• Our support team will review your request and provide an update within 24-48 hours. You’ll be notified once the issue is resolved.

• Need help? Contact us via chat or call on the mobile app, or email us at partners@mysquard.com