Can I know the reason for the rating drop?

Your rating is based on customer feedback and overall service performance. A drop in your rating may occur due to various factors, including customer reviews, cancellations, or reported issues.

Possible Reasons for a Rating Drop:

• Low customer ratings on recent bookings.
• Negative feedback from customers regarding service quality, professionalism, or punctuality.
• Cancellations or no-shows affect customer experience.
• Violation of platform guidelines or reported issues.

Can I View Customer Feedback?

Yes! You can check your past ratings and feedback by:

• 1. Open MySquard Partner mobile or web app
• 2. Log in to the MySquard Partner with phone or email using otp
• 3. Click on “Partner’s details” under settings
• 4. Click on “Review” you check all reviews

How Can I Improve My Rating?

• Provide excellent service to earn positive feedback.
• Be punctual and professional in all bookings.
• Communicate clearly with customers about any delays or issues.
• Follow platform guidelines to maintain a high standard.
• Consistently delivering great service can help improve your rating over time! ⭐