There are a variety of reasons that a professional might be deactivated or removed from the platform. The most common reasons cited are low customer ratings or not showing up to a job that the professional had claimed.

MySquard Services brings value to pros by creating and maintaining a platform that consistently attracts customers for their services. To ensure that the MySquard Services platform remains valuable for pros, it’s important that customers using our platform are able to expect consistent, excellent service, and it’s our job to make sure the pros we allow on the platform live up to their customers’ (and their contractual) expectations. These expectations are set out in your Service Professional Agreement with MySquard Services.

Need help? Contact us using the blue chat icon in the bottom right, or email us at partner@mysquard.com