The service partner is late

We understand the importance of punctuality, and we expect professionals on our platform to provide reliable service. While they strive to arrive on time, delays can occasionally happen due to traffic or unforeseen circumstances.

⏳ Please allow up to 40 minutes after your scheduled appointment before reporting an issue.

What to Do Next?

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  Check Your Bookings Page – Select booking you wish to contact partner

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  Contact Your Pro – You can call or chat with them directly via the MySquard app.

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  Reach Out to Support – Need further assistance? contact us via chat or call or email us at support@mysquard.com

We appreciate your patience and apologize for any inconvenience! 💙