Question about the charges on the MySquard account?
We understand that reviewing charges on your account is important, and we’re here to help! If you have any concerns about a transaction, you can easily check a detailed breakdown of your payments through the MySquard app or website.
How to View Your Payment Details
📱 On the MySquard App:
- 1️⃣ Open the MySquard app and log in to your account.
- 2️⃣ Navigate to the My Bookings page.
- 3️⃣ Select the booking for which you have payment questions.
- 4️⃣ Scroll to the bottom of the booking details page click on “View details” then click on “View receipt”
💻 On the MySquard Website:
- 1️⃣Log in to your account on the MySquard website.
- 2️⃣Go to the My Bookings section.
- 3️⃣Select the booking for which youwant to check payment breckdown
- 4️⃣Click on View receipt
What You’ll Find in the Payment Breakdown:
- ✅Service Charges: The cost associated with the service you booked.
- ✅Additional Fees (if applicable): Any extra charges such as late booking fees, rescheduling fees, or add-ons.
- ✅Discounts & Credits Applied: Any promo codes, referral credits, or loyalty discounts that were deducted from the total amount.
- ✅Payment Method Used: The payment method linked to the transaction (e.g., credit card, Amazon Pay, Cash App).
Need help? 📞 Contact us via chat or call on the mobile app or email us at support@mysquard.com for the fastest resolution. We’re always here to help! 🚀