How Are Pros Selected for Customers?

At MySquard, we use a robust, customer-focused approach to match you with the best service professionals (pros). Here’s how our selection process works:


1. Understanding Your Needs

When you book a service, we analyze your requirements, including:

  • Service Type – The specific service you need.
  • Location – Your service address and availability.
  • Schedule – The preferred date and time of your booking.

2. Matching with Qualified Pros

Our system selects service partners who:

  • ✅ Are skilled and experienced in the service category.
  • ✅ Are available at your requested time and location.
  • ✅ Have a strong track record of providing high-quality service.

3. Priority for Preferred Pros

  • If you’ve worked with a pro before and prefer them, we’ll prioritize matching you with them—provided they’re available.

4. Quality & Performance Evaluation

We only match customers with top-rated and reliable pros. Each professional is continuously assessed based on:

  • ⭐ Customer ratings & feedback
  • 📈 Service quality & consistency

5. Full Transparency

Before your scheduled service, you’ll be notified of your selected pro. You can:

  • 👤 View their profile
  • 📋 Check their experience & expertise
  • ⭐ Read customer reviews


Need Assistance?

If you have special requests or need help with your booking, our support team is always available! 😊