Facing issues connecting with my pro
If you’re having trouble reaching your professional, try the following steps:
- 1️⃣
Use the MySquard App – Call or chat with your pro directly from your Bookings Page.
- 2️⃣
Check Your Phone Number – Ensure you’re using the phone number listed on your MySquard account when making calls.
- 3️⃣
Allow Some Time – Your pro might be in transit or experiencing poor reception. Please give them a little time to respond.
- 4️⃣
Contact Support – If you still can’t connect, our customer support team is available 24/7.
5. Reach out to us via chat or call or email at support@mysquard.com