Facing issues connecting with my pro

If you’re having trouble reaching your professional, try the following steps:

  • 1️⃣

    Use the MySquard App – Call or chat with your pro directly from your Bookings Page.

  • 2️⃣

    Check Your Phone Number – Ensure you’re using the phone number listed on your MySquard account when making calls.

  • 3️⃣

    Allow Some Time – Your pro might be in transit or experiencing poor reception. Please give them a little time to respond.

  • 4️⃣

    Contact Support – If you still can’t connect, our customer support team is available 24/7.

  • 5. Reach out to us via chat or call or email at support@mysquard.com