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  • Partner – On the JobExpand
    HelpExpand
    • I felt uneasy or threatened.
    • I’m Lost – Need Help Finding the Service Location
    • I’m running late
    • When can I see a booking details?
    • What do I do if an item I’m supposed to build looks damaged or is missing parts?
    • I need to Reschedule
    • My customer was not at home
On-the Job ConcernsExpand
  • Why Are On-the-Job Photos Important?
  • What is a flexible start time?
  • Parking concerns
  • Entry issues at the booked service location
On-the Job Questions?Expand
  • Extending Service Time in the App – Related Questions
  • When should I contact my customer?
  • How do I update the arrival time?
  • The service location doesn’t match where I booked
  • If we couldn’t complete the customer request within the estimated booking time
  • Can I remove a repeat customer?
  • Will I be paid if a customer is not at door?
QuestionsExpand
  • What happens if I leave a job early?
  • What’s the Best Way to Contact My Customer?
  • Add extra time to a job
  • Contacting your customer before a booking
  • I Need Help with a Booking Today.
  • How should I handle pets at the service location?

    Help

  • I felt uneasy or threatened.

  • I’m Lost – Need Help Finding the Service Location

  • I’m running late

  • When can I see a booking details?

  • What do I do if an item I’m supposed to build looks damaged or is missing parts?

  • I need to Reschedule

  • My customer was not at home

    On-the Job Concerns

  • Why Are On-the-Job Photos Important?

  • What is a flexible start time?

  • Parking concerns

  • Entry issues at the booked service location

    On-the Job Questions?

  • Extending Service Time in the App – Related Questions

  • When should I contact my customer?

  • How do I update the arrival time?

  • The service location doesn’t match where I booked

  • If we couldn’t complete the customer request within the estimated booking time

  • Can I remove a repeat customer?

  • Will I be paid if a customer is not at door?

    Questions

  • What happens if I leave a job early?

  • What’s the Best Way to Contact My Customer?

  • Add extra time to a job

  • Contacting your customer before a booking

  • I Need Help with a Booking Today.

  • How should I handle pets at the service location?

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