Category: Partner

  • I need Proof of Earnings.

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    kalpesh
    in

    If you want a summary of all the incomes that you have earned via the MySquard Works platform, it is easy. Please visit the Account section in the app and select the Management Tools section. You will find Email Income Verification in the list.

  • Can I Transfer Cities?

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    kalpesh
    in

    Yes! MySquard Works is available across different cities in the United States and the United Kingdom. So, you can claim jobs in a new place. How to do it? First, change your mailing address to the new location to get access to new jobs within 100 miles of your home. To update your address, go…

  • Returning from Inactivity

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    kalpesh
    in

    We are happy to see you back! If you have been inactive because you were taking a break, you do not need to worry about anything. Start claiming new jobs in your area and get ready to work. If your account was deactivated for a cause, you have to consult our support team to learn…

  • I want to leave the MySquard Works Pro Platform.

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    kalpesh
    in

    It is always sad to see a service professional leave the MySquard Works Pro platform. We wish you nothing but the best in the future.

  • I was removed from the MySquard Works platform.

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    kalpesh
    in

    Whether it is inability to meet contractual commitments or difficulty in meeting customers at the pre-decided time, many reasons can lead to your deactivation or removal from the platform. To avoid removal from the MySquard Works Pro platform, it is essential to exceed the expectations of customers and meet the guidelines mentioned in the Service…

  • Can I temporarily Pause my Account?

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    by

    kalpesh
    in

    We are sorry to inform you, but there is no way you can pause your account. However, you can stop claiming jobs if you want to take a break from MySquard Works Pro app. Please do not forget to cancel the claimed jobs and turn off your availability if you are leaving the town for…

  • What are Fees?

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    by

    kalpesh
    in

    MySquard Works may deduct fees and penalties from the accounts of service professionals for a variety of reasons. It helps us in maintaining the standards of services. We may have subtracted the amount for instances such as lateness, absence from bookings, etc. Find more about different types of fees: Late cancellation fee Missed job fee…

  • Missed Job Fee

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    by

    kalpesh
    in

    Failure to arrive at a job is against the policy of MySquardWorks. If you fail to arrive at a claimed job, we may deduct a missed job fee from your account. It is in addition to forfeiture of the payment for the job in question. The missed job fee varies from location to location. If…

  • Late Cancellation Fee

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    kalpesh
    in

    We charge a late cancellation fee to keep the customer’s trust and ensure the reputation of MySquard Works. If you cancel a claimed job within 48 hours of the start time, you will have to pay late cancellation fees. The fees may vary depending upon your geographical location. Learn more about the cancellation policy here..…

  • Late Arrival Fee

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    kalpesh
    in

    Our customers expect service professionals to arrive on time. If you arrive late at a job, it can lead to customer dissatisfaction and affect our reputation as well. If you arrive late at the job without informing the customer in advance (through call/text or via the On My Way feature in the app), we will…