Category: Partner

We work every day to ensure safety for the Professionals and the Customers using the MySquard Services platform. If you ever encounter a situation that raises a question of immediate safety, please leave the customer’s home immediately and contact local emergency services (i.e. the fire department, EMTs, or the police), as they are best suited to…

Through the MySquard Services Pro Initiative with our partner Gig Worker Advocates (GWA), Pros on MySquard Services Platform completing cleaning jobs in Florida, Indiana, and Kentucky have access to the following programs and a platform to share thoughts on improvement opportunities. Paid Time Off (PTO)Pros working in the above states on cleaning jobs are eligible for…

In order to allow professionals the greatest possible access to jobs, MySquard Services allows customers to book jobs during a wide range of hours. Customers are able to request a booking every day of the week, starting at 7 a.m. and ending at 11 p.m. Our customer support agents are available 24 hours a day, 7…

Here at MySquard Services, independent service professionals that are approved to access our platform (“Pros”) are able to do so through the MySquard Services for Pros app, which displays a list of jobs that customers have requested and allows Pros to claim them. In addition, Pros are able to track customer feedback, make their own schedule and manage…

Every job on MySquard Services has an estimated duration. But that duration is just an estimate.  If you complete the job early, you will be paid the full amount for the job, and you are not required to stay for the estimated duration.If the job takes longer than the estimated duration, you can negotiate with the…

Can clients book me directly from my page?Yes! Clients enter the date and time directly on your page and you’ll receive their request straight away. What do clients see?Clients see the area you work in, your rating, how many jobs you’ve done, and positive feedback you’ve received. Can I make my page better?Absolutely. This is…

You and your friend can be paid when you refer them to MySquard Services. To refer a friend, send them your referral code or link so they can input it in their application. You can find your code in the MySquard Services for Pros app in the More section under Earn More Money. Both of…

All of the professionals using the MySquard Services platform are independent contractors, not employees. MySquardServices is a platform that allows customers to find independent service pros, and we allow these pros to use the platform in order to make running their own business easier. For more details, take a look at the Service Professional Agreement, to…

Extras are services that customers can request which go above and beyond the standard tasks usually included in a cleaning service. If a customer adds an extra when they create the booking, the system will automatically add time, this ranges from 30 minutes to 2 hours, depending on the task. Adding an extra through the platform simply…