Author: kalpesh

  • Safety

    —

    by

    kalpesh
    in

    We work every day to ensure safety for the Professionals and the Customers using the MySquard Services platform. If you ever encounter a situation that raises a question of immediate safety, please leave the customer’s home immediately and contact local emergency services (i.e. the fire department, EMTs, or the police), as they are best suited to…

  • About MySquard Savings Memberships

    —

    by

    kalpesh
    in

    Handy’s Savings Membership is a yearly subscription that provides a discount on eligible services booked and purchased on Handy.com. When you enroll in a Saving’s Membership you’ll automatically get 20% off any services you book through Handy, such as home cleaning, furniture assembly, TV mounting, general handyman, general plumbing, electrical work and more! You can…

  • MySquard Services Pro Initiative with GWA

    —

    by

    kalpesh
    in

    Through the MySquard Services Pro Initiative with our partner Gig Worker Advocates (GWA), Pros on MySquard Services Platform completing cleaning jobs in Florida, Indiana, and Kentucky have access to the following programs and a platform to share thoughts on improvement opportunities. Paid Time Off (PTO)Pros working in the above states on cleaning jobs are eligible for…

  • Hours of Operation

    —

    by

    kalpesh
    in

    In order to allow professionals the greatest possible access to jobs, MySquard Services allows customers to book jobs during a wide range of hours. Customers are able to request a booking every day of the week, starting at 7 a.m. and ending at 11 p.m. Our customer support agents are available 24 hours a day, 7…

  • Can I book more than one professional?

    —

    by

    kalpesh
    in

    Some jobs can’t be done by one person alone. Normally, professionals work individually, rather than in teams. If you think your job will require an extra set of hands, arms, or drill bits, please make a second booking at the same time as the first, and two professionals will arrive. We’ll leave the introductions up…

  • Important Information for Professionals in California

    —

    by

    kalpesh
    in

    Here at MySquard Services, independent service professionals that are approved to access our platform (“Pros”) are able to do so through the MySquard Services for Pros app, which displays a list of jobs that customers have requested and allows Pros to claim them. In addition, Pros are able to track customer feedback, make their own schedule and manage…

  • Do I have to stay the whole time?

    —

    by

    kalpesh
    in

    Every job on MySquard Services has an estimated duration. But that duration is just an estimate.  If you complete the job early, you will be paid the full amount for the job, and you are not required to stay for the estimated duration.If the job takes longer than the estimated duration, you can negotiate with the…

  • Pro Profile FAQ

    —

    by

    kalpesh
    in

    Can clients book me directly from my page?Yes! Clients enter the date and time directly on your page and you’ll receive their request straight away. What do clients see?Clients see the area you work in, your rating, how many jobs you’ve done, and positive feedback you’ve received. Can I make my page better?Absolutely. This is…

  • Referral Pay

    —

    by

    kalpesh
    in

    You and your friend can be paid when you refer them to MySquard Services. To refer a friend, send them your referral code or link so they can input it in their application. You can find your code in the MySquard Services for Pros app in the More section under Earn More Money. Both of…

  • Do cleaners bring their own supplies?

    —

    by

    kalpesh
    in

    The MySquard platform works when professionals are always prepared. Generally, they’ll bring: If you have your own cleaning supplies that you’d prefer your professional to use, please arrange that with them in the app or when they arrive.