We’ll let you know who your professional is as soon as we’ve made a match. This could happen anywhere from a few days beforehand, to just a few hours, depending on your city.

If you want to check, visit the Bookings page in the MySquard app, select the booking in question, and check if there’s a name next to the “Professional” field. If not, don’t fret; we’ll make sure a pro arrives on time.

Go to your Bookings page →
Have more questions? Contact our team through chat using the blue button on the bottom right corner of your screen.