While customers are prompted to rate you based on their evaluation of your entire service, they’re also given an opportunity to indicate specifically what you needed to do better. So, if the platform starts to notice a trend, you’ll be alerted to the specific area you need to get better at. You can view any specific feedback you’ve received by tapping the More tab in the MySquard Services for Pros app, and selecting Ratings & Feedback.

If you’re already rated highly, well, great job! Just keep doing what you’re doing.

Still have questions?

Need help? Contact us using the blue chat icon in the bottom right, or email us at partner@mysquard.com